Shipping policy

**1. Order Processing Time**

All orders are processed within 2-7 business days. Once your order is processed, it will be shipped according to the shipping method you selected at checkout.

Please note that during peak seasons or holidays, processing times may be slightly longer. You will be notified via email if there are any significant delays with your order.

**2. Shipping Rates and Delivery Times**

Shipping costs are calculated at checkout based on your location and the selected shipping method. Estimated delivery times are as follows:

- **Standard Shipping:** 5-12 business days (after processing)
- **Express Shipping:** 2-5 business days (after processing)

Please note that delivery times are estimates and do not include order processing times. Actual delivery times may vary depending on your location and the efficiency of the shipping carrier.

**3. International Shipping**

We offer international shipping to most countries. International shipping times vary by destination, but typically range from 10-20 business days after processing.

Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. We have no control over these fees, which are imposed by your local customs office.

**4. Shipping Delays**

While we strive to ensure timely delivery, we cannot be held responsible for shipping delays caused by the carrier, customs clearance, or other unforeseen circumstances. If your order is delayed, please check the tracking information provided in your shipping confirmation email.

**5. Order Tracking**

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package online. Please note that tracking information may take 24-48 hours to update.

**6. Lost or Stolen Packages**

We are not responsible for lost or stolen packages. If your package is marked as delivered but you have not received it, please contact the carrier directly. If the issue is not resolved, please reach out to us at [your email address] so we can assist you.

**7. Address Errors**

Please ensure that your shipping address is correct when placing your order. We are not responsible for packages that are undeliverable due to incorrect addresses provided at checkout. If an order is returned to us due to an incorrect address, you may be responsible for the cost of reshipping.

**8. Contact Us**

If you have any questions or concerns about your shipment, please contact us at SophieSummers.yt@gmail.com. We are here to assist you.